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HP Recommended
HP Notebook - 14-df0013cl
Microsoft Windows 10 (64-bit)

My 14-inch laptop died suddenly.  An IT friend said that it's a motherboard issue and is not repairable.  I did not have time to delete my personal info before it's demise.  This model has a 64 GB eMMC flash storage as a HD but it is not easily identifiable when disassembled and looking at the circuit board.  Does anyone know where I can find the eMMC flash storage in this model so that I can destroy it and my personal info?  Thanks for any assistance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the service manual, the eMMC drive is an integral part of the motherboard, not a separately removable part.

 

The motherboard will need to be replaced in order to replace the eMMC drive.

 

See the parts list chapter 3.  There are two motherboards offered with the 64 GB eMMC drives.

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

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6 REPLIES 6
HP Recommended

Not shown in the Service Manual but located where the hard drive would be located if it had one:

 

eMMC located in this areaeMMC located in this area

 

The eMMC will either be a module which is removeable and placed in this location or there will be an extension on the motherboard and a series of chips soldered in approximately the same location. 

HP Recommended

Hi:

 

According to the service manual, the eMMC drive is an integral part of the motherboard, not a separately removable part.

 

The motherboard will need to be replaced in order to replace the eMMC drive.

 

See the parts list chapter 3.  There are two motherboards offered with the 64 GB eMMC drives.

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

HP Recommended

Thanks for your reply.  Rather than replacing the eMMC, I am interested in destroying it to preserve my personal info... just not sure where to drill

HP Recommended

Do you have a picture of the inside of the laptop? If the motherboard is dead and the eMMC module soldered on there is no way I know of to retrieve data off the eMMC. If it is a plugin module it can act much like a hard drive and data can be recovered from it. 

HP Recommended

Thanks for your reply.  That space is empty and it has no visible removable eMMC

HP Recommended

IT still has it but I will ask for him to send a pic.  Thanks.

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