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HP Recommended

I am having trouble finding the exact replacement battery for my labtop. My battery information is below. 

 

BATTERY 1
NAME LK03052XL
MANUFACTURER 333-54-35-A
[Personal Information Removed]
CHEMISTRY LION
DESIGN CAPACITY 6,122 mWh
FULL CHARGE CAPACITY 6,122 mWh

9 REPLIES 9
HP Recommended

Hi @ms12121212 

The way this works is that you provide us with the product name and product number of your HP laptop, not information off the sticker of an internal component.

 

When you do not identify your desktop or laptop PC, you tie our hands behind our backs. Help us to help you.


When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.


The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.

If you can't log into Windows, look on the bottom of your notebook for that information.

If you have a desktop look at the rear of your PC



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

The SKU is 6BS87UA#ABA

The system model is HP ENVY X360 Convertible 15-cn1xxx.

The sticker says HP-15-CN1073WM

 

Thanks for the reply. I have been looking everywhere and found a couple that may be it, but I'm too unsure to make a decision.

 

 

HP Recommended

The compatible battery description and  part number is:

Battery (4-cell, 55 WHr, 3.6-Ah, Li-Ion)        L43267-005

 

 

Reference source" Maintenance & Service guide for your laptop model series

http://h10032.www1.hp.com/ctg/Manual/c06297488.pdf

 

Online vendors ( make sure that it is delivered with a one year warranty) Amazon.com is a good source.

https://www.google.com/search?client=firefox-b-1-d&q=L43267-005

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks for the reply. The manual says 4 cell and all of the ones I found online with a similar description states it's a 3 cell.

HP Recommended

If the battery has the same HP part number, it having three or four cells  isn't an issue.

 

I just checked. The HP partsurfer says it is three cell. The HP PartSurfer is the parts gospel for HP PCs.

https://partsurfer.hp.com/partsurfer?searchtext=6BS87UA

 

Here is one matching the HP part number at Amazon.com.

https://www.amazon.com/L43267-005-15-DR0010TX-HSTNN-OB1F-HSTNN-OB1G-HSTNN-UB7U/dp/B07RFLVVMH?th=1



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Man, I didn't catch that link before I purchased one. Would you double check this one out for me? This is the one I ordered. Actually, there is a difference between the one I purchased and the one you provided. I might be able to cancel it.

 

The one I purchased says LK03XL on it and the one your provided says SA04KXL.  Thanks for your help!

 

https://www.amazon.com/dp/B0C4DBBWCL/ref=pe_386300_440135490_TE_simp_item_image?th=1

 

HP Recommended

I am in the same boat as yourself. I can't read Chinese and I do not see the HP part number on it.

 

The listing states it is compatible with your laptop so there shouldn't be any issue at all. 

 

Amazon holds its sellers feet to the fire if they want to continue to list their items in the world's largest marketplace.

 

If you have a problem with the battery, Amazon will force the seller to return your funds.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

How do I find out 100% what exact battery do need to get? For instance, here is a link I found online that shows my exact model number of my pc and it's different from the model number and link you provided https://www.laptopbatterydirect.net/hp/hp-envy-x360-15-cn1073wm-battery.htm

 

Please help

HP Recommended

The HP PartSurfer is the best reference for all HP laptops and PCs by product number. 

 

I provided you with that.

 

It is the parts reference that HP Service Engineers use.

 



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