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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Service Manual:
Battery
3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th
generation processors or Intel 7th generation processors with AMD Radeon hybrid
graphics
849910-850
Max memory will be a pair of 16 gig modules so you could add a 16 gig to your existing 8. Uses DDR4-2133 SO-DIMM or DDR4-2400 SO-DIMM which will downclock to 2133 speed on the 6th gen system. I would not mix modules so would simply add an 8 gig module
8 GB 2133 MHz 1.2v DDR4 shared 820570-005
16 gb modules also are available from amazon.com.
Specs say your laptop has a 1 TB 7200 rpm drive and you do have a slot for a M.2 SSD 2280 form factor:
You can use the faster NVME type of M.2 SSD. Any size you can find on the market will work. A 512 would be fine and you can go to a 2 TB if you wish. You can "port" (clone) the existing install to the new SSD but it will not happen automatically you have to make it work. That is another topic and happy to help if you post back.
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
Service Manual:
Battery
3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th
generation processors or Intel 7th generation processors with AMD Radeon hybrid
graphics
849910-850
Max memory will be a pair of 16 gig modules so you could add a 16 gig to your existing 8. Uses DDR4-2133 SO-DIMM or DDR4-2400 SO-DIMM which will downclock to 2133 speed on the 6th gen system. I would not mix modules so would simply add an 8 gig module
8 GB 2133 MHz 1.2v DDR4 shared 820570-005
16 gb modules also are available from amazon.com.
Specs say your laptop has a 1 TB 7200 rpm drive and you do have a slot for a M.2 SSD 2280 form factor:
You can use the faster NVME type of M.2 SSD. Any size you can find on the market will work. A 512 would be fine and you can go to a 2 TB if you wish. You can "port" (clone) the existing install to the new SSD but it will not happen automatically you have to make it work. That is another topic and happy to help if you post back.
Post back with any more questions and please accept as solution if this is the info you needed.
4
0
0
HP Recommended
HP Recommended
That Samsung SSD would be my recommendation. Yes it will work fine.
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