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HP Recommended
HP ENVY - 17t-bw000 CTO
Microsoft Windows 10 (64-bit)

While inserting a replacement battery [UPSIDE-DOWN - yes I'm a noob! but thanks HP for the (non)stupid-proof design], I shorted two components on this Haymitch 17888-1 Motherboard for HP Envy 17-BW Laptop With Core i7-8550U. I've attached two images of the 2 components that are burned out.

  1. I found a picture of the first component on the Internet, but I cannot identify it with certainty. It's most likely an ESD protection diode in SOT-23 package - marked with "551 EX". The closest match is item PESD5V0U1UA,115 (DigiKey Part Number 1727-4155-1-ND).

  2. The 2nd component on the back of the mobo is: C96cH, which I've identified as AZC099-04S (DigiKey Part Number 4430-AZC099-04S-ND) - a low capacitance ESD protection array in a SOT23-6L package. Sadly I have to pay $25 S&H since it ships from China.

Can someone more qualified confirm these components so I can order them and save a 7 y.o. laptop?IMG20241119140918.jpgIMG_20241119_140727S.jpgs-l1600.jpg

1 REPLY 1
HP Recommended

@Nick_Loski,

 

Welcome to our HP Community forum!

 

Kudos for trying to fix your HP p/n: L20712-601 motherboard!

 

I am not sure if anyone in this Community will/can respond to the specifics of your request, but I can at least suggest two back-up plans:

 

Option #1.) Buy a "for-parts" only L20712-601 motherboard and remove the two electronic components you need for use on your motherboard, such as this $45 eBay purchase option: https://www.ebay.com/itm/297142861509?_skw=L20712-601&epid=22022380968&itmmeta=01JQAN9745855EQ8QNCAJ....  You'll risk, of course, that the components you need on this for-parts only motherboard could also be defective.

 

Option #2.) Buy a working motherboard, but these are admittedly expensive, such as this eBay purchase option: https://www.ebay.com/itm/335856895333?_skw=L20712-601&epid=22022380968&itmmeta=01JQAN97455TXJQW0SFP2....

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.