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HP Spectre x360 - 13-ac001nv
Microsoft Windows 10 (64-bit)

Need to change the battery of my HP Spectre x360 - 13-ac001nv as the originally fitted one has died away. Where can I find such service in Greece?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @CostasH 

 

(1) You need HP spare part number 807956-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery

 

ub6424_0-1664214018100.png

 

(2) You can buy HP Genuine battery here at HP Partsurfer:

--->>> https://partsurfer.hp.com/partsurfer?searchtext=807956-001&searchby=part

 

Click [x] Add to Cart

ub6424_1-1664214226656.png

 

Good luck

View solution in original post

5 REPLIES 5
HP Recommended

Hello @CostasH 

Sorry to hear that you are having problems ... I would like to help you.

Check you current battery, there are 3 and 4 cell variants out there.

 

What is the output specification of the battery ?

V (Voltage)

W (Wattage)

A (Ampere)

 

Kind regards

HP Recommended

Hi @Ub6424 and thanks for offering your help. The details I could collect for my battery are:

3-cell, 57.8 Wh Li-ion

My country's Voltage is 220V

 

BR

 

HP Recommended

Hello @CostasH 

 

(1) You need HP spare part number 807956-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery

 

ub6424_0-1664214018100.png

 

(2) You can buy HP Genuine battery here at HP Partsurfer:

--->>> https://partsurfer.hp.com/partsurfer?searchtext=807956-001&searchby=part

 

Click [x] Add to Cart

ub6424_1-1664214226656.png

 

Good luck

HP Recommended

Thank you so much @Ub6424. Very helpful. 

HP Recommended

@CostasH wrote:

Thank you so much @Ub6424. Very helpful. 


You're welcome !

Good luck

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