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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Common problems for Battery
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1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c05573915
1. Keyboard: You have to replace the whole top cover part # 925010-002 (TOP COVER, AHS W/TP W/KB AHS INDIA). Part is N/A from HP part store. Yyou can use part# and search on internet including eBay
2. RAM: It has 4 GB DDR4-2133 SDRAM (1 x 4 GB). You can upgrade to 16GB (2 x8GB) using compatible RAM or such as https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct11107822 will run at 2133MHz.
3. SSD: You can
(a) Replace existing 1 TB 5400 rpm SATA with 1TB or 2TB 2.5" SSD using standard SATA SSD for notebooks such as https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct11529129
(b) Add SSD drive: Not all machine of the series have M.2 slot. Your machine use Intel Gen 6 processor, it may not have M.2 slot, with luck you can add M.2 SATA SSD to your machine. You have to open your machine to check
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c05573915
1. Keyboard: You have to replace the whole top cover part # 925010-002 (TOP COVER, AHS W/TP W/KB AHS INDIA). Part is N/A from HP part store. Yyou can use part# and search on internet including eBay
2. RAM: It has 4 GB DDR4-2133 SDRAM (1 x 4 GB). You can upgrade to 16GB (2 x8GB) using compatible RAM or such as https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct11107822 will run at 2133MHz.
3. SSD: You can
(a) Replace existing 1 TB 5400 rpm SATA with 1TB or 2TB 2.5" SSD using standard SATA SSD for notebooks such as https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct11529129
(b) Add SSD drive: Not all machine of the series have M.2 slot. Your machine use Intel Gen 6 processor, it may not have M.2 slot, with luck you can add M.2 SATA SSD to your machine. You have to open your machine to check
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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