Need suggestion for laptop speed/performance update.

[Divakar4]

Hi Team,

My laptop has very slow speed even opening while normal file explorer.

To improve speed i was thinking about ssd, as i have currently 8gb of ram on my machine.

I want to know whether ssd supports or not for my laptop model : Hp:di0002tu (i3, 7th gen) ?

I am not much aware about hardware stuff, please guide me on this.

[Deep_World]

Hi @Divakar4, 

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?, and any sensitive information like your HP unit's serial number or product number share it via private message! 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

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We're looking forward to helping you get back up and running! 

Best regards,

Deep_World

[Divakar4]

Thanks for the reply @Deep_World
Following are the requested details :

Model Name : HP-15 di0002tu

Serial No.:Edited

[Deep_World]

Hi @Divakar4, 

Thank you for your response.

The HP Laptop - 15-di0002tu supports an M.2 NVMe SSD, which is the recommended type for better performance. While it also has a 2.5-inch SATA drive bay, the M.2 NVMe slot is the modern, faster upgrade option. 

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[Deep_World]

Hi @Divakar4,

We did not hear from you after I replied to your post that you had created on the HP Support Community.

This is a follow-up to know if the issue that you were facing with your HP product has been resolved.

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Take care, and have an incredible day ahead! 

Best regards,

Deep_World

[Divakar4]

Hi @deep_world,

Thanks for the response.

Could you please tell me, whether following ssd types are supportive or not for my laptop model(HP-di0002tu).
Also tell me is it fine to buy heatsink ssd, or not ?

SSD : 
Crucial P510 1TB PCIe Gen5 NVMe 2280 M.2 SSD with heatsink

Crucial P310 1TB PCIe Gen4 NVMe 2280 M.2 SSD with heatsink

You can suggest me if you know good options to buy ssd's online.

Also, I'm thinking about ssd upgrade because, I've 1TB of HDD to this laptop still my laptop is very slow, no drive is even filled more than 20/30%. C drive is also not filled much. Don't understand my speed is very slow.

If you've some answer for this please guide me on this as well.
Thanks once again !

[Deep_World]

Hi @Divakar4,

Welcome to the HP Support Community!

Thanks for your response.  

Both SSDs you listed are PCIe Gen4 and Gen5 NVMe drives, and unfortunately your HP-di0002tu does not support Gen4 or Gen5 NVMe SSDs.
This model only supports:

• M.2 SATA SSD
  or
• M.2 PCIe NVMe Gen3 SSD (2280 size)

A few questions to help diagnose the slow performance issue :

1. How long does the laptop take to start up (roughly)?
2. Does it freeze or lag when opening apps or just during startup?
3. How much RAM does your laptop have?(if any upgrades if you have done)
4. Is the HDD making any clicking or buzzing noises?
5. Have you checked Task Manager to see if the disk usage stays at 100%?

These details can help identify if the HDD is failing or just slow.

Some quick troubleshooting steps (before upgrading):

1. Disable unnecessary startup apps

A lot of slow laptops simply have too many startup programs.

2. Run a malware scan

Sometimes background malware causes heavy disk usage.

3. Check Windows Updates

Pending updates can cause slowdowns.

4.Uninstall Apps: Go to Settings > Apps and remove programs you don't use

I hope this helps 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[Divakar4]

Thanks for the reply @deep_world

I was referring following site to buy ssd, HP HP 15-di0002tu | SSD & RAM Upgrades | Crucial IN

Answers to your questions : 

1. How long does the laptop take to start up (roughly)? :-  min. 15min to complete start
2. Does it freeze or lag when opening apps or just during startup? :-  yes, even normally opening any browser
3. How much RAM does your laptop have?(if any upgrades if you have done) : 4gb default, but I raised it to 8
4. Is the HDD making any clicking or buzzing noises? :- I don't think so, but very rarely i used to hear some glitch sound, no idea of what it is.
5. Have you checked Task Manager to see if the disk usage stays at 100%? :- Yes, almost near to 100% always, even I've just simply opened 1 browser. disk are almost empty, 0 heavy use. still dont know why its lagging to much

[Deep_World]

Hi @Divakar4,

Thanks for your response. It looks like you’re still having issue with the unit even after the suggested troubleshooting stpes .

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World