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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ProBook 450 15.6 inch G10 Notebook PC IDS Base Model

Hi. 

I need the test summary of the Battery used in the laptop mentioned, HP ProBook 450 15.6 inch G10 Notebook PC IDS Base Model. 

Kindly get back at the earliest.

3 REPLIES 3
HP Recommended

It is not really clear as to what you are asking for.

 

You can run the Battery-Report utility on your own and read the report.

 

Read the article I wrote at the link.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...



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HP Recommended

Hi Erico. 

Thank you for the quick and prompt response. 

I am looking for the UN 38.3 Test report of the battery that is normally used for shipping purposes. 

Battery RMN: HSN-Q32C-5

Best Regards

HP Recommended

That is not something I would have access to.

 

Good luck in your search!



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