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‎04-11-2025 04:49 AM

HP Recommended
Product: HP Pavilion x360 - 14-ba253cl

Dear HP Support,  I have a friend that has a HP Pavilion  X360  CONVERTIBLE LAPTOP Model# 14-ba253cl  with ProdID# 4YN63UA#ABA  and his laptop battery is swelling and pushing up on his Laptop chassis and Touch pad area and  and he wants to buy an OEM HP Replacement battery and looks like they are not made anymore, so I am reaching out to see what is the best route to get a Factory HP battery or a recommended aftermarket so I can replace it for him.. Any assistance or guidance will be greatly appreciated. Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2025 06:03 AM

HP Recommended

@Bailey_1064,

 

According to PartSurfer, your battery's specs are:

Part Number: 916811-855

Battery Description: Assembly-battery 3C 41Whr 3.6Ah LI BK

HP PartSurfer

 

You can use the part number to do an online search for aftermarket batteries.

 

This battery has HP logo on it and carries a one-year warranty. You may find better deals on eBay and Amazon.

HP BK03XL 41.7Wh Battery

 

The service manual for you model describes how to replace batteries on page 42.

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

View solution in original post

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2 REPLIES 2

‎04-11-2025 06:03 AM

HP Recommended

@Bailey_1064,

 

According to PartSurfer, your battery's specs are:

Part Number: 916811-855

Battery Description: Assembly-battery 3C 41Whr 3.6Ah LI BK

HP PartSurfer

 

You can use the part number to do an online search for aftermarket batteries.

 

This battery has HP logo on it and carries a one-year warranty. You may find better deals on eBay and Amazon.

HP BK03XL 41.7Wh Battery

 

The service manual for you model describes how to replace batteries on page 42.

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-11-2025 06:31 AM

HP Recommended

Thank you so much for the detailed information @tk_srq.. Have a super day. 

1 person found this reply helpful
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