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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Need to change my battery not sure which is compatible

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04-26-2023 10:10 PM
Hi @Newbie231,
Welcome to the HP Support Community.
I'd like to help!
Since the unit/battery needs service, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee
04-26-2023 10:56 PM
From your mainentance guide -http://h10032.www1.hp.com/ctg/Manual/c06219881.pdf on page 35 it states:
(24) Battery
4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL 917724-855
3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL L08855-855
Then on Page 44 it shows the correct disassemby procedure to replace the battery
17-cp0097er
HP Envy 27-b014