• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-15-2024 02:05 PM

HP Recommended
Product: HP ENVY x360 - 15m-cp0012dx
Operating System: Microsoft Windows 11

I'm looking for a part number or similar so I can shop for a replacement battery. The laptop is long out of warranty (6 yrs old). Quick search on amazon shows batteries for 15m-cnxxxx but nothing shows for my 15m-cpxxxx. It seems the laptop has to be opened to replace so I can't see what form it looks like.

Just want to make sure I get the right shape/form battery.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-15-2024 02:18 PM - edited ‎10-15-2024 02:23 PM

HP Recommended

@kahunab 

 

Its specs is NOT available

 

          https://support.hp.com/au-en/product/product-specs/hp-envy-15m-cp0000-x360-convertible-pc/model/2192...

 

It uses same battery of the HP Envy 15-cp0000 series, which is 3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) part# L09281-855  . Part is N/A from HP stock now :  https://partsurfer.hp.com/?searchtext=L09281-855 . You can use part # to buy elsewhere such as Amazon, Bestbuy, Newegg .... and eBay.

 

In Australia you can buy from EMPR  Or LaptopBatteryDirect (much cheaper).

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-15-2024 02:18 PM - edited ‎10-15-2024 02:23 PM

HP Recommended

@kahunab 

 

Its specs is NOT available

 

          https://support.hp.com/au-en/product/product-specs/hp-envy-15m-cp0000-x360-convertible-pc/model/2192...

 

It uses same battery of the HP Envy 15-cp0000 series, which is 3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) part# L09281-855  . Part is N/A from HP stock now :  https://partsurfer.hp.com/?searchtext=L09281-855 . You can use part # to buy elsewhere such as Amazon, Bestbuy, Newegg .... and eBay.

 

In Australia you can buy from EMPR  Or LaptopBatteryDirect (much cheaper).

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-15-2024 02:42 PM

HP Recommended

appreciate the info for australia, but since I'm in the US NEWEGG would be my go-to. Thanks for the link to newegg!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.