• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-11-2019 12:53 AM

HP Recommended
Product: HP ENVY x360 - 15m-dr1012dx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have this model of laptop:  

HP ENVY x360 m convertible

Model: 15m-dr1012dx

Prod ID: 7UU10UA#ABA

it comes with 12GB of RAM  and i want to know the maximum RAM capacity i can upgrade.

 

Thanks in advance

 

1 REPLY 1

‎11-11-2019 07:46 AM

HP Recommended

Hi:

 

Below is the link to the crucial memory report for your model.

 

2 x 16 GB is supported.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-15m-dr1012dx

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.