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‎07-20-2022 02:11 PM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1J6N4AV)

I have a hp envy HP ENVY Laptop 13-ba1xxx Product number: 50U00UA#ABA Windows 11 with Intel(R) Iris(R) Xe Graphics. It has a USB-C thunderbolt port. My hdmi to usb-c adapter is not working, and though the monitor recognizes it, there is no display transmitted. This is the adapter I used.

https://www.amazon.com/Adapter-Sniokco-Thunderbolt-Compatible-Pixelbook/dp/B08KXND4Y1

Strangely it worked and then post an update while it was plugged in it just stopped working.

When I use a colleague's Belkin adapter, a notification pops up saying display connection might be limited, but is effectively the same problem.

I have updated drivers in Device Manager, to no avail.

 
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