-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Need to order replacement battery for my laptop model 14s-er...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
06-10-2025 01:29 PM
Product: HP Laptop - 14s-er0003tu
The Official HP Parts Store | HP Computer Parts | HP Printer Parts | US link is not working. After entering the serial number, the page continues to upload, but no content is displayed. I have written to HP parts resellers, but I wanted to order a replacement battery from HP. I am also unable to search for replacements on Amazon.
Product number: 3C465PA#ACJ
Serial number: 5CG04307MT
What can be done here?
1 REPLY 1
06-10-2025 07:35 PM
List of parts
https://partsurfer.hp.com/?searchtext=3C465PA
Part # for battery is L11119-855 which is N/A for order from HP. You can use part # to order elsewhere such as Newegg or Amazon or eBay .....
Regards
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.


***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.