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‎09-11-2023 07:52 AM

HP Recommended
Product: HP ENVY - 13-ah0001na
Operating System: Microsoft Windows 11

i need to replace my battery because my HP Support assistant says my battery is in the red and weak

and also my internal hard drive as its very small, and I want to upgrade to at leaset 1 TB.

 

how to know what fits into the laptop for hard drive and battery replacement and sutiable?

 

thank you

 

Category:
1 REPLY 1

‎09-15-2023 01:25 AM

HP Recommended

Hi @Karuna7,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you are looking to replace the battery and upgrade the HDD. For that to happen, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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