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‎01-07-2019 01:12 PM

HP Recommended
Product: HP Envy 17t-u000 CTO
Operating System: Microsoft Windows 10 (64-bit)

I need to replace the battery in my mom's laptop - received a flash error message about the battery. (Not sure what the message was - it is not my laptop) Battery Check tests OK, but I want to be proactive and replace it. HP Envy 17t-u000 CTO, product number Y0F93AV. According to Service and Maintenance manual, the battery is part number 849315-856 for 61WHr and 849314-856 for 41WHr, but neither is available to purchase in the parts store. I can replace the battery myself (the computer is out of warranty) (I've replaced hard drives and installed RAM in other computers), but where can I buy it?

Carol
grateful for help & suggestions
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2019 01:35 PM - last edited on ‎04-13-2020 01:53 PM by Retired

HP Recommended

@e-optimist

 

It is not available on HP Partstore, please try

 

   [edit]]

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-07-2019 01:35 PM - last edited on ‎04-13-2020 01:53 PM by Retired

HP Recommended

@e-optimist

 

It is not available on HP Partstore, please try

 

   [edit]]

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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