• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 17-ab051na (ENERGY STAR)

Was replacing my hard drive and the ribbon cable connection came apart.and need to get a replacement and been looking online but can't seem to find a comparable item .just wondered can I use any connector for any HP laptop.

1 REPLY 1
HP Recommended

Chapter 3, page 29 of the maintenance and service guide on your notebook's user guides support page has the part number you need:

 

NB_MSG_Parfait_1_4_Win10_855133-004 (hp.com)

 

Hard drive back connector and hard drive cable   HP part # 857462-001

 

The only listing I can find is this one:  Pretty expensive.

 

857462-001 for sale | eBay

 

HP doesn't sell the cable, so perhaps you can check one of these authorized HP resellers:

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.