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Microsoft Windows 10 (64-bit)

I have an HP Omen Laptop  - LAPTOP-NM3JPCQ2 with an intel corei5 7th gen Processor (Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz 2.50 GHz) that is not compatible with Windows 11. I need to know if I can upgrade the processor and or motherboard to suit a compatible processor. Any suggestions on the upgrade action (if possible) will be helpful.

Thanks

Stevoknott

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You have a HP OMEN 15-ce004na notebook.

 

Chapter 3 of the service manual indicates only 7th gen core processor motherboards were supported.

 

NB_MSG_Pirates_1_0_931980-001

 

You'd have to find a motherboard from the newer Omen 15-ce100 model series that does come with Intel 8th gen core processors.

 

NB_MSG_Pirates_1_1_931980-003

 

You will probably need the corresponding heat sink that goes with the motherboard you want.

 

The only place I can think of where you may have a chance of finding one is on eBay.


Make sure the motherboard part number ends in -601 which indicates there is a Windows product key in the BIOS.

View solution in original post

8 REPLIES 8
HP Recommended

Your notebook's processor is an integral part of the motherboard and cannot be upgraded.

 

You didn't post the correct product number of your notebook to see if HP offered motherboards with Intel 8th generation core processors in your notebook's model series.

 

Bear in mind that replacing the motherboard will not be cheap (assuming you could even find one).

 

If you are happy with your PC, and if you are interested in doing an in-place upgrade to W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

 

Download the W24H2 ISO file and use that (3rd option).

 

Download Windows 11

 

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

 

If things don't work right on W11, you have 10 days to easily go back to W10 as long as you don't delete the W1 upgrade files or the Windows.old folder.

 

How to Go Back to Windows 10 from Windows 11 (Tutorial)

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I can say I just did this procedure on my HP Spectre 13-v series with 6th gen Intel i7. It does have TPM 2.0. A tip: delete temporary files before you start to avoid hanging at around 40% which happened to me the first 2 or 3 times I tried the update. Also clear out the Fonts cache in the system reserved partition:

 

https://www.kapilarya.com/fix-we-couldnt-update-system-reserved-partition-in-windows-11#google_vigne...

 

Once I did these things it went flawlessly. The video linked by @Paul_Tikkanen is very easy to follow and the only thing the instructor does not expressly cover is clearing the system reserved partition. 

HP Recommended

Thanks for the workaround Paul. Just a question about the Product ID  - Is this the one I should hav mentioned - 00325-96172-34080-AAOEM ? I also have a Device ID - 254D2B40-C7EC-4A59-8005-AAD05B483086.

Will it help me to delve further into identifying a motherboard with 8th Gen processor?

Thanks again.

Stevo

HP Recommended

You're very welcome, Stevo.

 

Unfortunately, none of that info helps either.

 

To find the product number for your PC, click on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

 

I had no problem updating 10 of my HP and Dell notebook and desktop PC's using that video and didn't have to do anything regarding clearing the system reserved partition, etc.

 

One of those was a HP Stream with a 64 GB eMMC flash storage drive.

 

Everything went without a hitch.

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Ah OK Paul  - got it, that worked.

System SKU 1RJ99EA#ABU

Is this helpful to source a motherboard/Processor?

Cheers

Stevoknott

 

HP Recommended

Hi:

 

You have a HP OMEN 15-ce004na notebook.

 

Chapter 3 of the service manual indicates only 7th gen core processor motherboards were supported.

 

NB_MSG_Pirates_1_0_931980-001

 

You'd have to find a motherboard from the newer Omen 15-ce100 model series that does come with Intel 8th gen core processors.

 

NB_MSG_Pirates_1_1_931980-003

 

You will probably need the corresponding heat sink that goes with the motherboard you want.

 

The only place I can think of where you may have a chance of finding one is on eBay.


Make sure the motherboard part number ends in -601 which indicates there is a Windows product key in the BIOS.

HP Recommended

Thank you so much Paul. I can now make some decisions on how to proceed.

Cheers

Stevoknott

HP Recommended

You're very welcome, Stevo.

 

Glad to have been of assistance.

 

Cheers,

 

Paul

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