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HP ENVY 17.3 inch Laptop PC 17-cr0000 IDS Base Model

I Need windows 11 driver for external dvd drive.  I have a ACER Supermulti Drive, My Envy Laptop will not recognize it and does not recognize the instructional videos on a DVD.  The video files are .vob, .bup and .ifo

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@Poncho-blue wrote:

My Envy Laptop will not recognize it and does not recognize the instructional videos on a DVD.  The video files are .vob, .bup and .ifo


@Poncho-blue 

 

Sounds like you need a software to play DVD's. Please use VLC (VideoLAN) software, it plays nearly all video formats including Blue Ray. You can download from the following link and install to your machine

 

              https://www.videolan.org/vlc/

 

Regards.

 

 

BH
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