• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp Envy X360 m Convertible 15m-dr1011dx
Microsoft Windows 10 (64-bit)

I am hoping to find a PDF or downloadable service manual for my Envy. I am wanting to upgrade the RAM and M.2 device. I am pretty certain the RAM speed is locked to 2666, but I would like to go from the factory 8GB to at least 16GB, but wondering if up to 64GB (2x32GB) would be possible on this machine. I plan to upgrade the M.2 to one I already have a Samsung EVO 970 1TB. I have been building desktops for years, but do not want to tear into this nice laptop blind. I would like to know the motherboard layout, and if there are any special procedures that should be followed when opening this machine. Thanks to anyone that can help.

1 REPLY 1
HP Recommended

@Enginegeek78 

 

The specs of your machine is

 

    https://support.hp.com/id-en/document/c06447669

 

You can use manuals for the series

 

           https://support.hp.com/sk-en/product/hp-envy-15m-dr1000-x360-convertible-pc-series/29126493/manuals

 

It has  8 GB DDR4-2666 SDRAM (1 x 8 GB) of RAM and  256 GB PCIe® NVMe™ M.2 SSD for Storage

 

1. RAM: You can upgrade to

 

   (a) 16GB: add same existing RAM to slot 2

   (b) 32GB: install 16GB each to both slots using the following compatible RAM

                 https://www.crucial.com/memory/ddr4/ct2k16g4sfd8266/ct14838167

   (c) 64GB max: Your machine has Intel Gen 10 processor therefore you can install 2 x 32GB . I can't find compatible RAM for your machine.

 

It is a notebooks/laptops and HP won't publish its System Board board layout, only part number which contains

 

   (a) CPU/Processor,

   (b) Video card (if available),

   (c) Windows license

 

All above components are on one piece of hardware.

 

Regards.

               

                    

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.