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- New Battery Needed for HP ENVY 17t-ae100 CTO

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07-06-2021 06:28 PM
Hello,
I need a new battery for my laptop -- Specs in the image below. Current battery has been dying a slow death... It currently holds 0 charge! Computer works perfectly on plug, however, I am getting DOS messages whenever it boots up telling me that the battery needs to be replaced.
I need to know exactly which battery to purchase, where to order it from and where I can bring it to have it installed while I wait.
I am very computer literate, but do not want to open up my laptop on my own!
Thank you for your help!
Solved! Go to Solution.
Accepted Solutions
07-06-2021 06:39 PM
I can't look at the image and your machine is a CTO machine therefore no REAL available specs. The shows the whole series only has one opyion
Battery, 3-cell 55Whr 4.8Ah LI LK03055XL-PR part number 916814-855
which is N/A from HP parts store
https://partsurfer.hp.com/Search.aspx?searchText=916814-855
You can order from
https://www.newegg.com/p/16J-014W-007C6
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-06-2021 06:39 PM
I can't look at the image and your machine is a CTO machine therefore no REAL available specs. The shows the whole series only has one opyion
Battery, 3-cell 55Whr 4.8Ah LI LK03055XL-PR part number 916814-855
which is N/A from HP parts store
https://partsurfer.hp.com/Search.aspx?searchText=916814-855
You can order from
https://www.newegg.com/p/16J-014W-007C6
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.