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‎12-12-2023 05:17 AM

HP Recommended
Product: HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D4AV)
Operating System: Microsoft Windows 11

I have a new Envy x360 laptop and Windows 11 reports that the processor speed is only 1.00 GHz

Here's the device specifications from Settings/About - 

Device name ....
Processor 12th Gen Intel(R) Core(TM) i5-1230U 1.00 GHz
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

 

It certainly doesn't seem to be running at 1.00 GHz.

Why would Windows be reporting such a low processor speed?

 

Thank you.

 

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