• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-06-2020 11:06 AM

HP Recommended
Product: HP Laptop
Operating System: Microsoft Windows 10 (64-bit)

Hi, I just replaced my HP Laptop Battery. I charged it all day yesterday and all night. It has only got to 97% so far, The battery icon keeps going from laptop plugged in and then it switches over to battery for about 10 seconds then back to plugged in. It keeps doing this and I am wondering if it will ever reach 100 % and I dont know why it keeps switching between plugged in and battery. Any ideas ?

1 REPLY 1

‎02-06-2020 12:34 PM

HP Recommended

Please provide the model number and tell us where you got the battery. Try removing power, let it run down to say 30% then charge it back up and see if maybe it behaves a bit better. Batteries can act as little flakey the first couple times you charge them up and discharge them. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.