New Laptop, Installing NVMe. Not recognized.

[rmb0187]

I just purchased a new laptop yesterday.  Model number "15-ck010ca".  After reading through the service manual I noticed there was mention of dual drive support via NVMe M.2 SSDs.  

Here is the manual.

http://h10032.www1.hp.com/ctg/Manual/c05709135

I purchased a small 128gb M2 NVMe SSD.  To turn into the boot drive.  the model is "ADATA XPG SX6000 128gb."

I removed the HDD so there was no conflict but the bios doesnt even see the SSD.  I followed all steps listed in the service manual.  Attempted to update the bios and it made no difference.  When I use a usb to install windows, the installer doesnt see it either.  

Any help is appreciated.

[Huffer]

PCIe/NVME M.2 disks have caused lots of compatibility issues with HP laptops. I looked up the ADATA XPG SX6000 series and it is a new controller:

The new drive is among the first in the industry to use Realtek’s RTS5760 controller.

The 15-ck000 series can accept PCIe/NVME disks but a lot of folks read the specs and conclude it can accept any PCIe/NVME M.2 disk and that is proving to be sadly incorrect. 

HP actually only guarantees compatibility with those disks listed in the Service manual by HP part number:

Solid-state drive:

512-GB, M.2 2280, SATA-3, PCIe, MVMe, solid-state drive with TLC L01680-001

512-GB, M.2 2280, PCIe, MVMe, solid-state drive L03090-001

360-GB, M.2 2280, PCIe, MVMe, solid-state drive with TLC L01678-001

256-GB, M.2 2280, SATA-3, PCIe, MVMe, solid-state drive with TLC L01679-001

256-GB, M.2 2280, PCIe, MVMe, solid-state drive L03089-001

128-GB, M.2 2280, PCIe, MVMe, solid-state drive with TLC L01677-001

None of these part numbers is turning up anything specific in google search. 

I actually bought one of this model series laptops for a family member and put a 256 gig M.2 PCIe/NVME disk in it I had taken from my Spectre 13-v series when I upgraded it to 512 gigs. It is a Samsung PM961 and it worked fine. 

The other option is to just buy a 128 gig disk from HP with the part number in the manual. They have it in stock but at about twice what one would expect to pay for that sized disk:

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=B98612B637F54692B181D7201E922992&SearchIn=P...

It is simply listed as a 128 gig TLC M.2 disk and the Samsung PM961 is a TLC M.2 disk with V-NAND so this might be and probably is a PM961.

Under $80 on amazon.com:

https://www.amazon.com/Samsung-PM961-Polaris-128GB-MZVLW128HEGR-00000/dp/B071RCFGLZ/ref=sr_1_1?ie=UT...

Post back with any further questions and please accept as solution if this is the answer you needed. 

[rmb0187]

Do you think a basic SATA M.2 would work?  Im looking at The ADATA SU800 as an option.  There is also a HP Sata 3 S700 m2 drive. 

I didnt purchase the NVMe due to its speed.  Just a cheap m2 boot drive.  

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@Hufferwrote:

PCIe/NVME M.2 disks have caused lots of compatibility issues with HP laptops. I looked up the ADATA XPG SX6000 series and it is a new controller:

The new drive is among the first in the industry to use Realtek’s RTS5760 controller.

The 15-ck000 series can accept PCIe/NVME disks but a lot of folks read the specs and conclude it can accept any PCIe/NVME M.2 disk and that is proving to be sadly incorrect. 

HP actually only guarantees compatibility with those disks listed in the Service manual by HP part number:

Solid-state drive:

512-GB, M.2 2280, SATA-3, PCIe, MVMe, solid-state drive with TLC L01680-001

512-GB, M.2 2280, PCIe, MVMe, solid-state drive L03090-001

360-GB, M.2 2280, PCIe, MVMe, solid-state drive with TLC L01678-001

256-GB, M.2 2280, SATA-3, PCIe, MVMe, solid-state drive with TLC L01679-001

256-GB, M.2 2280, PCIe, MVMe, solid-state drive L03089-001

128-GB, M.2 2280, PCIe, MVMe, solid-state drive with TLC L01677-001

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[Huffer]

SATA M.2s have been a lot more forgiving as far as compatibility. At least one of the listed disks in the Manual is SATA so I think you will be OK with any mainstream SATA-3 M.2 like WD blue or Samsung 850. 

[chuckmo]

@rmb0187

I have tried both Intel 760p and Samsung PM961 (which @Huffer suggests) on a similar model (mine is Pavilion 15-ck075nr). None of them works.

[rmb0187]

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@chuckmowrote:

@rmb0187

@I have tried both Intel 760p and Samsung PM961 (which @Huffer suggests) on a similar model (mine is Pavilion 15-ck075nr). None of them works.

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I ended up putting in a SATA M2 in.  Just a basic ADATA ssd (SU800).  Works perfectly.  Didnt want to risk getting another item that is unusable.  

[chuckmo]

@rmb0187

Thanks. The same model of SSD works on my laptop too, after 3 NVMe SSDs failed there.