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‎11-01-2016 02:35 AM

HP Recommended
Product: HP Spectre 13 v001na
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have just bought the top end Spectre laptop, but when i used the HP assistant it states I only have 9 months remaining on my warranty?!?

 

Is this correct? if so it's going to be returned!!

 

Dave

8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2016 06:01 AM

HP Recommended

No that is the presumed dated based on when HP shipped it to the seller, allowing for normal shelf time. If you have a warranty issue you can always prove your date of retail purchase and the warranty is 12 months past that date. Keep the receipt in other words. 

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2 REPLIES 2

‎11-01-2016 06:01 AM

HP Recommended

No that is the presumed dated based on when HP shipped it to the seller, allowing for normal shelf time. If you have a warranty issue you can always prove your date of retail purchase and the warranty is 12 months past that date. Keep the receipt in other words. 

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‎11-01-2016 06:42 AM

HP Recommended
Excellent I did wonder where it got that date from! Many thanks
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