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Hp Beats Edition
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Hi my HP Beats Special Edition 15-p390nr 15.6in. 1TB, 8GB Ram, AMD A10 Series, 1.9GHz laptop started overheating. I carried it to check up and upon inspection they said the motherboard is overheating so I would currently have to purchase a new one. I would like to know the proper name of the motherboard so I can do so and I would also like to know if I can purchase it here online. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your machine is:

 

   http://support.hp.com/us-en/document/c04348150

 

and you need part number : 766713-501

 

   http://partsurfer.hp.com/Search.aspx?SearchText=G6R14UA

 

(Please bookmark the link for future references).

 

You can buy from the above link or try (normally cheaper):

 

   https://www.amazon.com/766713-501-HP-Pavilion-15-P071NR-Motherboard/dp/B01BXGAB62

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Your machine is:

 

   http://support.hp.com/us-en/document/c04348150

 

and you need part number : 766713-501

 

   http://partsurfer.hp.com/Search.aspx?SearchText=G6R14UA

 

(Please bookmark the link for future references).

 

You can buy from the above link or try (normally cheaper):

 

   https://www.amazon.com/766713-501-HP-Pavilion-15-P071NR-Motherboard/dp/B01BXGAB62

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks alot.

 

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