-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- New Ram not working

Create an account on the HP Community to personalize your profile and ask a question
02-06-2024 07:22 AM
Hello everyone!
I wanted to give a little more speed to my old laptop which still works perfectly !
It has the factory ram 2 pcs of DDR3 with specs 2GB 2Rx8 PC3 - 10600S-09-10-F2 , and i bought 2 pcs of 8GB 2Rx8 PC3 - 12800S-11-11-F3 and I am receiving error on boot saying that the device has run into a problem STOPP CODE: KERNEL MODE HEAP CORRUPTION.
Is there anything i can do to make these new ram work?
Thank you in advance!!
Loizos
Solved! Go to Solution.
Accepted Solutions
02-06-2024 07:35 AM
Hi, Loizos:
The problem is that your notebook's i5-430M processor can only support a maximum of 2 x 4 GB of memory.
Also, you cannot use DDR3/DDR3L-12800 (1600 Mhz) memory in your notebook.
It has to be PC3-10600 2Rx8 because the DDR3-12800 memory cannot go back two clock speeds to 1066 MHz, which is as fast as your notebook's processor can run the memory at.
02-06-2024 07:35 AM
Hi, Loizos:
The problem is that your notebook's i5-430M processor can only support a maximum of 2 x 4 GB of memory.
Also, you cannot use DDR3/DDR3L-12800 (1600 Mhz) memory in your notebook.
It has to be PC3-10600 2Rx8 because the DDR3-12800 memory cannot go back two clock speeds to 1066 MHz, which is as fast as your notebook's processor can run the memory at.