New SSD not showing during win11 install

[compfix]

Hi HP Support, installed newly formatted SSD drive and the driver doesn't appear in the Windows11 installation window. Also tried diskpart and still not showing. SSD was formatted in another PC having 2 SSD ports.

[Paul_Tikkanen · Accepted solution]

Hi:

This is a peer-to-peer forum, not HP support.  We do not work for or represent HP.

If your notebook has an Intel 11th > 13th generation core processor, you have to load the Intel storage controller drivers during the installation so Windows can find the drive.

I have zipped up and attached the Intel storage controller drivers your PC needs below for Windows to find the drive.

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

Click Next, and Windows should install.

If you have something other than an Intel notebook with an 11th > 13th generation core processor, unfortunately, I won't be able to help you.

[compfix]

Paul, you solution worked! Thank you!

[Paul_Tikkanen]

You're very welcome.