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- New SSHD not showing

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12-26-2019 12:07 AM
I bought a SSHD and plug in the Pavillion but nofing apend no SSHD.
I plug in my old pc and it worked perfectly fine.
I tried dsikpart clean disk management but this SSHD wasn't showing up in bios and windows, but have worked in my old computer
12-28-2019 10:01 AM
@PulsarKnight
Thank you for posting on the HP Support Community.
After reading your post, I did go through the User Manual of your product and found that this computer support for NGFF M.2 solid-state drive with SATA/PCIe co-layout port.
See the below configuration settings:
Refer to Table 1-1 Product components and their descriptions.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee