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HP Recommended
HP Notebook - 14-dk0011na
Microsoft Windows 10 (64-bit)

Hello. I require a new battery for my laptop 14-dk0011na.

Amazon is showing Green Cell as an option. Would this work or are there any other recommendations on where to purchase a new battery?

Thanks

Darsh

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Chapter 3, page 18 of the service manual has the two batteries that could have come in the model series.

 

Maintenance and Service Guide HP 14 Laptop PC

 

3-cell, 41 Whr, 3.6 Ahr Li-ion L11119-855
3-cell, 45 Whr, 3.9 Ahr Li-ion L56424-005

 

To further narrow down which battery HP installed in your notebook, enter the serial number in the search window at the link below and see if it generates a parts list that includes the battery part number that came with your notebook.

 

HP PartSurfer

 

If no further information is available, most likely either battery would work, the second one probably lasting a longer time between charges.

 

You can order the first battery part number directly from HP at the link below...

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

The second battery part number is not orderable from HP.

 

If you find that you need or want the second battery, I recommend you do a search by the HP part number on Amazon or eBay, and find a compatible aftermarket battery that references that part number.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Chapter 3, page 18 of the service manual has the two batteries that could have come in the model series.

 

Maintenance and Service Guide HP 14 Laptop PC

 

3-cell, 41 Whr, 3.6 Ahr Li-ion L11119-855
3-cell, 45 Whr, 3.9 Ahr Li-ion L56424-005

 

To further narrow down which battery HP installed in your notebook, enter the serial number in the search window at the link below and see if it generates a parts list that includes the battery part number that came with your notebook.

 

HP PartSurfer

 

If no further information is available, most likely either battery would work, the second one probably lasting a longer time between charges.

 

You can order the first battery part number directly from HP at the link below...

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

The second battery part number is not orderable from HP.

 

If you find that you need or want the second battery, I recommend you do a search by the HP part number on Amazon or eBay, and find a compatible aftermarket battery that references that part number.

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