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Microsoft Windows 10 (64-bit)

New istall Battery Model TC-CQ42 , MU06 not decting by hp Pavilion g62226tu from HP Support Asisstant Hardware Digonestic

3 REPLIES 3
HP Recommended

Was the new battery  a genuine one with the HP logo and the HP part number on the battery?

 

The batteries in the lisat below are the only two compatible batteries for your laptop

 

Battery:

     Description                                                                  HP Part Number
● 6-cell Li-lon, 2.20 Ah, 47 Wh             593553-001
● 6-cell Li-lon, 2.55 Ah, 55 Wh             593554-001

 

Only use genuine HP batteries that have the correct  HP part number and the HP logo on them.

Non-genuine (generic), ( i.e HT03XL) batteries are known to sometimes not work as expected because of their non standard programming of the internal BMS (battery management system) chip.

 

If you read through threads in the forum related to problems after battery replacement you will see many members who have used generic batteries complaining that they are not working as expected.

 

 



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HP Recommended

You are corect for your observation my battery is generic purchase from Techie india manufacture by Guangdong Greenway Technology Co.ltd of China my Original Battery was from China Made  Supplier sayed it compitable for hp g6 2226tu laptop but now it is working but not detected and calibrated by system is it any technical Error or any other issue pl let me tail  

HP Recommended

In my previous reply I explained why the battery is not behaving as you expected it to do. 

The BMS chip in the battery is not correctly programmed in a way that your laptop's battery management system can communicate with it.

You needed a specific genuine HP battery and you chose to install one that was not.



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