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‎03-06-2023 12:19 PM

HP Recommended
Product: HP 14 inch Laptop PC 14-f1000 (2L1B1AV)
Operating System: Microsoft Windows 11

I bought a HP Laptop 14s-fq1xxx around a month ago and it's been working great since.

 

However, in the last week, it does not charge beyond 99% battery and so does not reach full charge. I'm not sure what the problem could be given its newness, and the fact I haven't drained it before waiting to charge it.

 

Thank you.

Category:
1 REPLY 1

‎03-09-2023 08:04 PM

HP Recommended

Hi @T-Family 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with battery.

 

HP Power adapters are designed in such a way that the battery is not charged to 100% to ensure maximum battery life.


Kindly refer to this link and you can perform few calibration for good battery health.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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