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HP ENVY x360 Laptop - 15m-ee0023dx

I have a HP ENVY x360 m Convertible (15m-ee0023dx) The top cover to my laptop broke away from the hinges and it damaged the computer screen, the modal number for my screen is B156HAN02. 5. I can't seem to find the correct replacement screen for my laptop I understand that my particular model has an extremely high resolution. I purchased another screen for my laptop, but the resolution seems to be off. Can someone help me locate this screen I need so I can purchase the proper screen for my laptop. You can reach me at (Edited)

1 REPLY 1
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@Phoenix62, Welcome to the HP Support Community! 

 

We're here to help you tackle that screen issue! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.