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‎01-22-2023 09:27 AM - edited ‎01-22-2023 09:29 AM

HP Recommended
Product: OMEN Laptop - 15-en0002ax

Hello, 
My device is HP Omen-15 en0xxx (Ryzen 5 4600H, with GTX 1660Ti, bought in 2020). Its currently running Windows 11 and has BIOS version of F.16. I recently tried upgrading RAM to 64 GB. However, apparently there is a bug in F.16 BIOS which does not support 64 GB.  But, HP did fix the issue only for windows 10. And when I try to install that particular BIOS update, I am not able to do so.

How should I proceed?

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