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‎01-18-2022 03:42 AM

HP Recommended
Product: HP Pavilion - 15-au111tx
Operating System: Microsoft Windows 10 (64-bit)

I am facing some charging related issues on my laptop even though I had replaced my battery 2 weeks back.

I tried to check via the HP support assistant tool today and found that it shows no battery

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I am facing charging related issues since a week now, where my battery sometimes charges only to 67% and holds there or sometimes till 85% and holds there.

I tried to check the battery report, but there the available % in the report and the % shown in taskbar do not match.

 

I am frustrated, please help!

Category:
1 REPLY 1

‎01-18-2022 08:07 AM

HP Recommended

No battery but charging at 60%?? I would say this is a defective smart chip in the battery or a bad charging circuit on the motherboard. 

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