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‎04-09-2016 07:58 PM

HP Recommended
Product: Elitebook 8460p

No battery detected......  I keep getting this icon even though the battery is connected.  Could it be dead?  Is there anyway to check it before buying another?

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‎04-10-2016 09:51 AM

HP Recommended

Does it run the computer? The only way to be 100% sure it is the battery and not the laptop motherboard is to try the battery in another laptop of the same model or slip flat metal pieces into the positive and negative terminal slots and hook it to a voltage meter but if the battery is over about 2.5 years old odds are 95% it is a dead battery. 

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2 REPLIES 2

‎04-10-2016 09:51 AM

HP Recommended

Does it run the computer? The only way to be 100% sure it is the battery and not the laptop motherboard is to try the battery in another laptop of the same model or slip flat metal pieces into the positive and negative terminal slots and hook it to a voltage meter but if the battery is over about 2.5 years old odds are 95% it is a dead battery. 

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‎04-11-2016 07:21 PM

HP Recommended

It does not run the computer at all. I have to keep it plugged in. Will order a new one and try that. Thank you. 

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