No Boot Device Found

[Mizmelzy]

So I went to start up my laptop today and when starting it froze at the log on screen without the log on popping up. It hung there for a while. So I restarted it. When I went to restart it, it went into a boot loop where I got the HP logo and that little circle of dots rotating.  And it kept doing it repeatedly. So I shut it down again and the next time I got the error no boot device found. 

I went into f2 to do diagnostics on the hard drive.  When I do the quick hard drive check it tells me after a minute or two it can't even find my hard drive.  I put a boot disk into my computer, and try to get to the C:\ drive command. It can't even find it.

So not sure what to do. Is my HD toast or is there a way to rectify this? My laptop is just over a year old. I had no prior warning or signs that my hard drive was bad in anyway. So this is a surprise to me. 

I did try to use the start up fix in the boot disk, but that says it can't fix anything and to go to advanced 

Any help would be appreciated

Melissa

[VH2000]

Open the case of your laptop (xxxx ???) and unplug the disk and reconnect it. Make sure that it is connected properly.

Then run the F2 check again. In case it can't find the disk again, you have to replace the disk

Do you have a HDD? Replace it with a SSD

[Mizmelzy]

I have an HP 15-da0073wm.  It has a 512gb nvme m.2 SSD.  How would I open the back?

Melissa

[VH2000]

Check the manual

http://h10032.www1.hp.com/ctg/Manual/c06691790.pdf

When you run the Boot-Disk, try to access the advanced options and the command prompt

there you type

diskpart

list disk

if you see the 512 GB disk take the number X

and type

sel disk X (number of the disk)

list par

exit

post the result

Edit

32 Bit and NVMe ?