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‎08-03-2017 10:48 PM

HP Recommended
Product: HP Probook 440 G4
Operating System: Microsoft Windows 10 (64-bit)

In device manager, under other devices, there shows devices SMS/MMS with question mark, and 6 unknown device.

HP Suppport Assistant Software does not show any driver update/pending.

 

Please give drivers.

 

Deepak Bhardwajdriver issue.jpg

18 people had the same question
2 REPLIES 2

‎08-03-2017 11:00 PM

HP Recommended

Hi,

 

Do you have any smartphone, bluetooth ... devices around ? Did you connect any porttable devices to your computer ? 

 

This is something to do with your portable devices, work around is

 

(a) Delete all of them,

(b) Connect your portable device to your laptop,

(c) Wait then open Device Manager,

(d) When SMS/MMS re-appears, right click and update.

 

Regards.

BH
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‎12-02-2019 12:24 PM

HP Recommended

This doesn't work..

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