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‎12-14-2018 03:54 AM

HP Recommended
Product: HP Pavilion Laptop 15-cs0xxx
Operating System: Microsoft Windows 10 (64-bit)

This computer runs so slow. Adding another memory doesn't work. So I thought it should be the disk. The intel optane is useless. 

 

I brought Samsung 970 Evo 1TB SSD. I disabled the RAID optane, pull it out, and replaced by my new SSD. Everything seems fine until I am tried to use tSamsungung SSD magician, the software doesn't recognize my SSD. The AHCI Mode shows "N/A" and the interface shows "Unable to detect". I searched solution online, some of them say I should enable the AHCI mode.

 

However, I didn't see any IDE /AHCI mode option in the BIOS. Could anyone help me?

 

Thank you.

2 REPLIES 2

‎12-14-2018 05:11 AM

HP Recommended

Welcome to the HP Support Community @yizhiyu

 

What is the model/type number of the SSD you installed???

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎12-14-2018 07:25 AM

HP Recommended

There is no option because it is set to only run in AHCI mode. The Samsung Magician is known to get that part wrong. You do not need to mess with the BIOS. 

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