No SATA connector on 17z-cp100

[trogscave]

Hi,

I recently customized and purchased a 17z-cp100 directly from HP.

Here are the basic specs:

-------------------------

HP Laptop - 17z-cp100
17.3" diagonal, FHD (1920 x 1080), IPS, anti-glare, 250 nits
128 GB PCIe® NVMe™ TLC M.2 SSD
Full-size, backlit, natural silver keyboard with numeric keypad 
8 GB DDR4-3200 SDRAM (2 X 4 GB)
MediaTek Wi-Fi CERTIFIED 6™ MT7921 (2x2) and Bluetooth® 5.2 combo
AMD Ryzen™ 7 5825U (up to 4.5 GHz, 16 MB L3 cache, 8 cores, 16 threads) + AMD Radeon™ Graphics

The issue I have is that when I tore down the laptop in order to install a SATA hard drive, I noticed that there was no connector to the motherboard for a SATA hard drive even though there was a place for it in the plastic. I figured since it was configurable at the time of purchase with the option of a 1 TB 5400 rpm SATA (with an  additional SSD)  that everything would have been included that was needed for this kind of connection.

I have since I purchased a 1TB SAMSUNG 990 PRO M.2 NVMe drive which should arrive in a few days so I should be good with that. Although, if possible, it would be nice if I could install a SATA SSD with this NVMe drive simultaneously.

I guess what I am asking at this point, is if there is a part that I can order that would allow me to install a SATA SSD in this laptop?

[NonSequitur777]

@trogscave,

Welcome to our HP User Forum.

Yes, I see what you mean. According to: https://support.hp.com/gb-en/document/ish_6380291-6380534-16#:~:text=Hardware%20%20%20%20Feature%20%..., the HP 17 Laptop PC 17-cp1000 series comes in one of three storage configurations: Single SATA, Single M.2, and Dual storage versions.

But mind you, HP added this explicit disclaimer, quote: "NOTE: The actual product configuration varies by country/region. Some features or components might not be available for certain countries/regions."

And indeed, when we look here -the actual 17z-cp100 laptop version you got: https://support.hp.com/za-en/product/hp-17-laptop-pc-17-cp1000/2101006188/product-info, and click on the "Illustrated parts catalog" link: https://support.hp.com/za-en/product/hp-17-laptop-pc-17-cp1000/2101006188/document/ish_6336564-66852..., we see the following:

There's only one M.2 NVMe SSD storage slot.  At least from what I can see (if you can take a picture of your motherboard, I'll go over it carefully), HP appeared to have made it impossible to add any other storage drive.

Hope this was helpful.

Kind Regards,

NOnSequitur777

[trogscave]

Thank you for that in depth answer.

If this is indeed the case, I would have gladly paid $50.00 more for the dual storage version of the motherboard.

The option I would have chosen would have been the "1 TB 5400 rpm SATA HDD + 128 GB PCIe® NVMe™ TLC M.2 SSD" for $50.00 more. I guess I am stuck with what I have now.

I will take a few pictures of the motherboard when my new M.2 NVMe drive arrives.