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‎05-31-2022 09:46 PM

HP Recommended
Product: HP Pavilion - 15-cs0064st
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion laptop Model 4AG15UA#ABA  original Bios F.23.  Updated to newest Bios F.24 Rev A .  OS Ver 2009 (10.0.19044)  Board ID: 84BE

Will not boot with a  8GB SO-Dimm plugged into the open second connector. Will boot with either mem module plugged into first connector .

Would like to have 16GB on this laptop. How do I do it? Using 2 HP part number L46589-001 modules.

Category:
1 REPLY 1

‎06-01-2022 10:16 AM - edited ‎06-01-2022 10:21 AM

HP Recommended

The HP part numbered memory modules that HP lists as compatible are: (P/N 's are in bold)

http://h10032.www1.hp.com/ctg/Manual/c06248419.pdf   Chapter 3, page 20

Memory modules (2, DDR4-2400, 1.2-V):
8 GB 862398-855
4 GB 862397-855
2 GB 864271-855

 

 The modules you mentioned are not in the illustrated parts list.

 

They are also not found in the HP Partsurfer data for your notebook

https://partsurfer.hp.com/partsurfer?searchtext=4AG15UA

 

 

You could also purchase Crucial memory modules that are guaranteed to work as expected.

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-cs0064st


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