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‎01-09-2019 03:58 AM

HP Recommended
Product: HP Spectre USB-C™ Travel Dock (2SR85AA) 5XX
Operating System: Microsoft Windows 10 (64-bit)

Hi - my HP Spectre USB-C™ Travel Dock(2SR85AA) has been working fine since purchase.  Tried it this morning and power light is not on.  Cannot find any help on HP site.  Help please!  Thanks!

1 person had the same question
1 REPLY 1

‎01-10-2019 04:18 AM

HP Recommended

@NPhillips

 

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand the Travel Dock is not working.

 

Don't worry, I'm here to help! I'd suggest you check for the physical connection.

 

If the issue still persists, this would confirm a hardware issue. I have sent you a private message with the information to contact the Phone Support team in your region.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Hope this helps!

 

Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

 

Have a great day ahead 🙂

Asmita
I am an HP Employee

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