No webcam detected, try plugging in a webcan into your computer... make sure is turned on

[Tshepiso]

No webcam detected, try plugging in a webcan into your computer into your computer now. If you are using an intergrated camera, make sure that is turned on

[DavidSMP]

Hi @Tshepiso,

Thanks for taking an interest in the HP support forums. A very good day to you.  I understand that you require assistance regarding the webcam not being detected on your computer.It will be a delight to assist you.

A commendable job of troubleshooting, terrific description and very smart analysis of the issue was done before posting. Kudos to you for that.  You are a valued HP customer and I take it as a privilege to share this platform with you.

For better clarity and to assist you better I would require more information regarding this.

• When did it last work correctly?
• Did it stop working after a software or windows update? Do you know?
• Did it happen after a power surge or outage?

It looks like a faulty webcam. For a start please perform these steps.

Please perform all the required and relevant troubleshooting steps that fit your current situation from this link: http://support.hp.com/us-en/product/HP-Pavilion-g7-Notebook-PC-series/5048677/model/5099528/document...

Then check again if this fixes the issue.

Also update the bios and the webcam software from this link: http://hp.com/drivers and please select the country and type the product# of the computer. Then follow the on-screen instructions. If there is no hardware issue with the webcam, the issue should get resolved.

If the issue continues the best workaround here would be to order a wireless Webcam and plug it to one of the USB ports of the computer and then install the drivers for it and use it.  It is very cost effective and economical and also corrects the situation. You could order one at Best Buy or Staples or from Amazon or Ebay.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.   Please reach out for any issues and I'll be there to assist you. 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead.