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- Noise from laptop and vibration near touchpad

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06-02-2017 09:54 PM
I purchased this laptop 2 months ago. Few days back it started making loud noises. Noise is not present all the time. It comes and goes and stays for about a minute or two. Noise is independent of the task i am performing. I can feel the vibration when it is making noise. Vibrations are strong near at the front (Around the touchpad). I ran HP diagnostic test and it did not show any error. What should I do?
06-03-2017 04:00 PM
Hi @alihssn,
Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
As I understand there is noise coming from your laptop. Don't worry as I have a few recommendations:
Updating your Notebook computer BIOS
Keeping notebook air vents clear and clean
Increasing the efficiency of the notebook to reduce heat
Using Windows Task Manager to identify corrupt processes
Selecting power saves settings to shut off your computer when it is not in use
For more details: Click here
And here's a related post that has helped others with similar issues: Click here (though the header is different, the steps will help fix the issue).
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead
Cheers!
Jeet_Singh
I am an HP Employee
06-03-2017 10:13 PM - edited 06-03-2017 11:00 PM
I would also like to add that noise comes only when i am performing light tasks,,, Like its idle or i am reading. I can play games for hours and i dont hear any noise. I tried to clean the fan, uninstalling most softwares, also updated the bios, that did not work.
06-03-2017 11:41 PM
I took some screen shots from speedfan readings
this image is right after game. Sound is normal. Sound of fan running at high speed.
fan 1: 4700 aprox
fan 2 : 100
.
After sometime, when temperature is cooled off. I start hearing this noise. Like fan is trying to run, but something is holding it off. And the readings are
fan 1 : 2100 aprox
fan 2 : 200
After some time noise stops, and it randomly starts again. Do I need to claim warranty? Or i can fix by my own? I purchased it just 2 months ago.