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HP Recommended
Notebook HP 15-r211nk
Microsoft Windows 7 (64-bit)

Salve, mi serve il driver della webcam per il pc portatile HP windows 7

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you,
however I was able to solve the problem by going to the operation center of the pc I clicked on troubleshoot

View solution in original post

8 REPLIES 8
HP Recommended

Hey @Bolbol1 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended

Hello @Bolbol1 

 

(1) Install camera driver

https://ftp.hp.com/pub/softlib/software12/COL44364/no-107605-1/Webcam_HP_HD_4310_Web_20120717.exe

 

(2) Reboot and test ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Il driver è per la webcam integrata del pc portatile

HP Recommended

Hello @Bolbol1 

 

Sorry this community speaks english only. But I want to help you.

 

Per favore, ditemi l'ID hardware della webcam che è mostrato in Gestione dispositivi di Windows.

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Thanks, it's very kind of you!! my pc is portable and has an integrated webcam that doesn't work and I can't find the driver

HP Recommended

Hello @Bolbol1 

 

try this solution:

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/webcam-not-working/m-p/8339868/highli...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Thank you,
however I was able to solve the problem by going to the operation center of the pc I clicked on troubleshoot

HP Recommended

Hello @Bolbol1 

 

It was a great pleasure to help you 

 

best regards

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