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HP Laptop

I am not able to detect my harddisk in disk management, what to do?

5 REPLIES 5
HP Recommended

Installed new disk? Try changing SATA mode from bios. Press Ctrl+s to enable it if hidden in bios.

HP Recommended

Hi @Vbhvk_90,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Hi HP Notebook - 15s-du0122tu

HP Recommended

no its older internal hard disk, not able to detect in My COmputer, Disk management, Bios

 

HP Recommended

Hi @Vbhvk_90,

 

Thank you for the response.

 

Try these steps:

Check Hard Disk Connection:

  • Power off your laptop and disconnect the AC adapter.
  • Remove the back cover to access the hard drive.
  • Ensure the hard drive is securely connected to the motherboard.
  • Reconnect any loose cables and reseat the hard drive.

BIOS Settings:

  • Restart your laptop and press the designated key (usually F10, Esc, or F2) to enter the BIOS Setup Utility.
  • Navigate to the Storage or System Configuration section.
  • Check if the hard drive is listed under Primary Hard Drive.
  • If not detected, try resetting BIOS settings to default:
    • Locate the Restore Defaults option usually found under the Exit menu.
    • Save changes and exit the BIOS.

Run HP Hardware Diagnostics:

  • Restart your laptop and press F2 or Esc immediately to enter the HP Hardware Diagnostics tool.
  • Select System Diagnostics.
  • Run a quick or extensive hard drive test.
  • Follow any instructions provided if an error is detected.

Check Disk Management (Windows):

  • If bootable, open Disk Management by right-clicking the Start menu and selecting Disk Management.
  • Look for unrecognized or unallocated space.
  • Initialize or format the hard drive if detected but not assigned.

Use Command Prompt:

  • Open Command Prompt as an administrator.
  • Type diskpart and press Enter.
  • Type list disk and press Enter.
  • Check if the disk is listed. If not recognized, it could be a hardware failure.

Perform a Hard Reset:

  • Power off your laptop and remove any external accessories.
  • Disconnect the AC adapter and remove the battery (if applicable).
  • Press and hold the Power button for 15 seconds.
  • Reconnect the AC adapter and battery, then power on your laptop.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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