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Spectre17
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Message 1 of 2
72
Flag Post

Not charging, 18mth old computer!

HP Recommended
Spectre 360
Microsoft Windows 10 (32-bit)

Bought brand new <18mths ago. White flashing light by battery charger and computer won’t turn on. This is ridiculous for a $1200+ computer not even 24mths old. Is this the battery? Other hardware problem??

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
19,538 19,495 1,059 984
Message 2 of 2
Flag Post
HP Recommended

@Spectre17

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c04718479

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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