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- Not charging, 18mth old computer!

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07-23-2020 12:58 PM
Bought brand new <18mths ago. White flashing light by battery charger and computer won’t turn on. This is ridiculous for a $1200+ computer not even 24mths old. Is this the battery? Other hardware problem??
07-26-2020 12:57 PM - edited 07-26-2020 01:06 PM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c04718479
Let me know if this helps.
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