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‎08-21-2023 07:07 AM

HP Recommended
Product: HP 250 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have a HP 250 G4 laptop. But its not charging after 69%. What can I do for it. No any drivers for it on HP Support website

Category:
1 REPLY 1

‎08-21-2023 09:41 AM

HP Recommended

If it is not charging after 69%, then the battery may be defective. Batteries decrease health with time and usage. Usually, a new healthy battery will have the design capacity match the full charge capacity. If the full charge capacity is significantly less than what the design capacity is, then a full charge will usually mean shorter time to use the device and in your case and some other cases the battery capacity will not charge beyond a certain percentage. In this instance you may need to replace the battery. The battery replacements can be found on the HP parts store. If you are on a budget, you can get cheap batteries from Amazon also, but they may not be OEM and may lack certain aspects of quality & features. 

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