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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Not charging more than 81%

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08-28-2020 12:17 AM
Hello,
I have a hp pavilion15 cu0010tx laptop...
Now I am facing a problem which is charging percentage.. When it comes to 81% its charging indicator turn red to white. I have updated battery cocontrol driver but nothing has changed.
08-30-2020 10:12 AM
Welcome to the HP support community.
Unplug the charge, Turn off the laptop and turn it back on after 30mins.
Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:
1) In the search box, type and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)
8 - When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee