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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Notebok does not power up

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06-20-2022 02:15 AM
Power button lights up during 5 secs, then dims for 1 sec. This repeats despite different actions suggested by virtual assistant.
No peripherals connected. Have tried with another equal power supply, have charged battery and tried start with/without power supply.
Have disconnected internal battery and tried start with only power supply connected.
Nothing shown on screen.
Have trtied to enter BIOS setup, no reaction.
Suspect some failed component on motherboard.
Solved! Go to Solution.
Accepted Solutions
06-22-2022 08:43 AM
Hello @Anatolij1
sorry, you just run the file "sp111733.exe" (double click) and install, no unpacking required.
best regards
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06-20-2022 03:59 AM
Hello @Anatolij1
well go again through this full procedure by taking a look at this very useful youtube video:
https://www.youtube.com/watch?v=5LLPhdymPeo&ab_channel=thecollegepicker
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
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06-20-2022 08:44 AM
Sorry, this is not the issue, maybe I was not clear enough. It is not the Caps Lock button that blinks (and the WiFi light is not lit).
In my case it is the power-On button that lits up when pressed, and after ca 5 secs its light is turned off for ca 1 sec.
Then it starts again, power on button lits up for 5 secs, then off for 1 sec. This repeats whatever I have tried. Nothing is shown on the screen which is completely black. A friend advised me to remove the clock battery (CR2032) for a couple of hours then try again. Is this worth trying ?
06-20-2022 08:53 AM
Hello @Anatolij1
Instead, you can remove the charger and the battery. Press and hold the power button for 30s. You do not need to remove the CMOS battery.
You will have the same result.
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
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06-21-2022 10:48 AM
Have downloaded BIOS update from support.hp.com according to YouTube clip.
I managed to get access to an open Win client connected to Internet.
It was not possible to unpack the downloaded (CAB) file, got an error message "unable to unpack CAB".
I suspect thie is due to Windows 7 Enterprise Edition OS on the computer in question.
So I could not continue and create the fat32 formatted USB stick with the BIOS update.
Going to try to find a Win 10 open client tomorrow at another location for another try.
06-21-2022 10:54 AM
Hello @Anatolij1
unpack the cab file with 7-zip
https://www.7-zip.org/download.html
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much
06-22-2022 08:40 AM - edited 06-22-2022 08:47 AM
7zip successfully unpacked the cab file sp111733.exe into InsydeFlash.exe
Running the InsydeFlash.exe I get the following reported problem
Error M-FD:PCI read failed
Call driver (read PCI value)
I suspect unpacking the sp111733.exe cab file on an open windows pc may alter some register of environment settings.
I suppose these values missing is the reported problem, when trying to run the InsydeFlash.exe program unpacked on my Ubuntu and then copied to the windows 7 public pc.
I should mention that the "public pc" is in a public library, may be some virtualized environment.
Any changes to e.g. the file system is gone after logoff. So it is not an open windows client with admin privs.
In hindsight, I wish I had prepared a USB stick with the BIOS install/upgrade on the failed laptop while it worked OK.
06-22-2022 08:43 AM
Hello @Anatolij1
sorry, you just run the file "sp111733.exe" (double click) and install, no unpacking required.
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️